Privacy statement

The Cloth Scanner website is operated by Advanced AI Lab Limited, a company based in Bangladesh (“we”, “us”, “our”). We are responsible for the personal information described in this statement. You can reach us at [email protected] or +880 1314-996600.

Information you give us. When you send an inquiry through our contact form, we collect your name, phone number, factory or company name, and the details of your message. If you email or call us, we receive your contact details and whatever you choose to share with us.

Information collected automatically. Like most websites, our servers keep standard technical logs when you visit, which may include your IP address, browser and device type, the pages you request, the referring page, and the date and time of your visit. We use these logs only to operate, secure and troubleshoot the website.

Information stored on your device. We store one small entry in your browser to remember your cookie choice. More detail is in the Cookies section below.

We do not ask for, and ask you not to send us, sensitive personal information through the website.

• To respond to your inquiry and answer your questions.
• To arrange demonstrations, prepare quotations, and discuss how Cloth Scanner could work in your factory.
• To manage our business relationship with you if you become a customer.
• To operate the website, keep it secure, and prevent misuse.
• To meet our legal, accounting and regulatory obligations.

We will not add you to a marketing mailing list without your permission, and we do not sell your personal information.

We share personal information only where needed for the purposes above:

• Service providers who host our website and deliver our email, acting on our instructions and only for the services they provide to us.
• Professional advisers, such as lawyers and accountants, where reasonably necessary.
• Authorities, where we are required to by law or to protect our rights, our customers or others.
• A successor business, if all or part of Advanced AI Lab Limited is reorganised, merged or sold.

Some of our service providers may store or process information outside Bangladesh. Where this happens, we take reasonable steps to make sure your information remains protected in line with this statement.

We keep inquiry details for as long as we need them to respond to you and manage any resulting business relationship, and for longer only where the law requires it. When we no longer need the information, we delete it or make it anonymous. Technical logs are kept for a limited period for security and troubleshooting.

We use only what is essential for the website to work. The one entry we store in your browser remembers whether you chose “Essential only” or “Accept all”, so we do not ask you again on every visit.

We do not use advertising, tracking or analytics cookies. If we introduce optional cookies in the future, for example to understand how the website is used, we will ask for your consent before using them. You can review or change your choice at any time using “Cookie settings” at the bottom of any page, or by clearing your browser’s stored data for this website.

We use reasonable technical and organisational measures to protect personal information, including encrypted connections (HTTPS) and access limited to the people who need it. No method of transmission or storage is completely secure, but we work to protect your information and will act promptly if a problem arises.

Subject to applicable law, you can ask us to:

• give you a copy of the personal information we hold about you;
• correct information that is inaccurate or incomplete;
• delete your information, or limit how we use it;
• stop using your information for any purpose you object to, or withdraw consent you have given.

To make a request, email [email protected]. We may need to confirm your identity before acting on it, and we will respond as soon as reasonably possible.

This website is intended for businesses and is not directed at children. We do not knowingly collect personal information from anyone under 18.

Our website may link to other websites. We are not responsible for their privacy practices, so please read their privacy statements when you visit them.

We may update this statement from time to time. The date at the top shows when it was last changed. If we make significant changes, we will make them clear on this page.

For any question about this statement or how we handle your information, contact Advanced AI Lab Limited at [email protected] or +880 1314-996600.